Refund & Exchange Policy

At Evara Herbs, we take pride in providing high-quality cosmetic products. Your satisfaction is important to us. If you are not entirely satisfied with your purchase, we’re here to help. Refunds We offer a hassle-free refund policy for products that meet the following criteria:

Damaged or Defective Products:

If you receive a damaged or defective product, please contact our Customer Support team within 7 days of receiving the product. We will arrange for a return or replacement, and you will have the option to receive a full refund or a replacement product, as per your preference.

Incorrect Items:

If you receive an incorrect product that you did not order, please contact us within 7 days of receiving the product. We will arrange for a return or replacement, and you will have the option to receive a full refund or the correct product, as per your preference.

Unsatisfactory Results:

We understand that cosmetic products may have different effects on individuals. If you are unsatisfied with the results of a product, please contact us within 7 days of receiving the product. We will evaluate your request on a case-by-case basis and may offer a refund, replacement, or alternative product, depending on the circumstances.

Exchanges We offer exchanges for products that meet the following criteria:

Unopened and Unused:

To be eligible for an exchange, the product must be unopened, unused, and in its original packaging.

Within 7 days:

Exchanges must be requested within 7 days of receiving the product.

Return Process To request a refund or exchange, please follow these steps:  Contact our Customer Support team at +919319943086 or contact@evaraherbs.com within the specified timeframe, as mentioned above.

Provide the following information:

• Your order number

• Details of the product you wish to return or exchange

• The reason for the return or exchange  Our Customer Support team will guide you through the return or exchange process, including providing instructions for returning the product. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund or exchange.- If approved, refunds will be processed within 7 days and will be credited to the original payment method used for the purchase.

Contact Us

If you have any questions or concerns about our Refund & Exchange Policy, please contact us at contact us

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